Terms of Service
These Terms of Service explain the conditions that apply when you access the Velnaro website, browse our cycling and urban mobility products, place an order, or otherwise use the services made available through our website.
The Foundation of Using Velnaro
By accessing or using this website, you agree to be bound by these Terms of Service to the extent permitted by applicable law. If you do not agree with these terms, you should not use the website or place an order through it.
Website Access
These terms apply to your access to and use of Velnaro's website, content, features and related online services.
Shopping Activity
They also apply when you browse products, submit information, create an order or complete a purchase.
Related Policies
Additional policies displayed on the website may apply to shipping, returns, privacy and other aspects of your experience.
Applicable Rights
Nothing in these terms is intended to remove rights or remedies that cannot lawfully be excluded or restricted.
Use the Website Responsibly
Velnaro provides this website for lawful personal shopping, information and related customer activities. Your use of the website should not interfere with its operation, security or the experience of other users.
- Do not use the website for unlawful, fraudulent, deceptive or unauthorized purposes.
- Do not attempt to gain unauthorized access to systems, accounts, networks or information connected with the website.
- Do not introduce malicious code, harmful software or other material designed to disrupt website functionality.
- Do not scrape, reproduce, exploit or systematically extract website content in a manner that violates applicable rights or law.
- Information you provide when using the website should be accurate, current and sufficient for the relevant transaction or request.
How a Velnaro Order Works
Product availability, pricing and order details are presented through the website. We reserve the right, where reasonably necessary and permitted by law, to review, decline, limit or cancel an order, including in cases involving suspected fraud, material pricing errors, unavailable products or inaccurate transaction information.
Order Submission
When you submit an order, you are requesting to purchase the selected products using the information and payment details provided during checkout.
Order Review
An order may be reviewed for payment authorization, product availability, address information and other matters relevant to completing the transaction.
Order Changes
If you need to request a change, do so as soon as possible. Changes may not be possible after an order has progressed through processing or shipment.
Cycling Gear Presented with Care
Velnaro aims to present product descriptions, images, features, specifications and other information as clearly as reasonably possible. Minor differences may occur between how products appear on a screen and how they appear in person.
We aim for useful and accurate descriptions, but information may occasionally require correction or updating.
Screen settings, lighting, photography and device differences can affect how colors, proportions or details appear.
Products may be changed, updated, limited or discontinued as availability and the Velnaro assortment evolve.
Cycling equipment should be selected, installed, maintained and used appropriately for its intended purpose and instructions.
Clear Transactions at Checkout
Prices and applicable transaction information are displayed through the website. You are responsible for providing valid payment and billing information when completing a purchase.
Product prices may change from time to time. The applicable price for an order is generally the price displayed when the transaction is submitted, subject to correction of material errors as permitted by law.
Payment processing may require authorization or verification by payment service providers or financial institutions involved in the transaction.
Eligible email subscribers receive an automatic 15% sitewide discount, while selected promotional products may receive an automatic 20% discount, subject to the applicable offer conditions.
We may correct obvious pricing, product or transaction errors where reasonably necessary and permitted by applicable law.
What Happens After Purchase
Shipping, delivery, returns and exchanges are governed by the applicable Velnaro policies and any rights available under applicable law. The following summarizes key store practices.
Content and Intellectual Property
The Velnaro website may contain text, branding, graphics, layouts, photographs, design elements, product information and other content protected by intellectual property or similar rights belonging to Velnaro or the applicable rights holders.
Access to the website does not transfer ownership of its protected content. Except where permitted by law or authorized by the relevant rights holder, website content should not be copied, reproduced, modified, distributed, commercially exploited or used to create derivative material.
Third-Party Tools and Services
Parts of the website experience may involve services provided by third parties, such as payment processing, website infrastructure, analytics, communications or delivery-related services.
Independent Services
Third-party services may operate under their own terms, privacy practices and technical requirements.
External Availability
We cannot guarantee uninterrupted availability of services, networks or systems controlled entirely by independent third parties.
External Links
Where the website contains links to external resources, those destinations are governed by the operators responsible for them.
Disclaimers and Responsibility
These provisions apply only to the extent permitted by applicable law and do not exclude legal rights or liabilities that cannot lawfully be excluded.
We aim to keep the website available and functioning properly, but uninterrupted, error-free or continuously available access cannot be guaranteed. Maintenance, technical issues, network conditions or other events may temporarily affect access.
Website information may be updated, corrected or changed from time to time. We may correct errors or omissions when identified, subject to applicable legal requirements.
To the maximum extent permitted by applicable law, liability arising from use of the website, products or services may be limited where such limitation is lawful. Nothing in these terms limits liability where doing so would be prohibited by law.
Where permitted by applicable law, you may be responsible for losses or claims resulting from your unlawful misuse of the website or material violation of these terms.
If a provision of these terms is found unenforceable, the remaining provisions are intended to continue in effect to the extent permitted by applicable law.
When These Terms Change
Velnaro may revise these Terms of Service when reasonably necessary to reflect changes to the website, products, services, operational practices or applicable requirements.
Updated terms may be published on this page. Changes apply prospectively from their effective date except where a different approach is required by applicable law.
Continuing to use the website after updated terms become effective may constitute acceptance where such acceptance is legally valid.
Need Clarification About Velnaro's Terms?
If you have a question about these Terms of Service, an order, or how a particular store policy applies to your purchase, Velnaro customer support is available 24/7 to assist.
Terms of Service Notice
These Terms of Service form part of the rules governing use of the Velnaro website and related services. They should be read together with the other policies made available through the website. Nothing in these terms is intended to waive, restrict or exclude consumer rights, remedies or liabilities that cannot lawfully be waived, restricted or excluded under applicable law.